This applies to the following models only.
C210R, C300R, MS200, MS300, MS400, P210R, P300R, M200, M300
Printing Errors
Color Ribbon Sticking to Paper
How to (40-Sec)
Reset the device power, then remove the paper and ribbon.
If the paper cannot be removed even after resetting the power, our friendly support specialists will assist you promptly.