Firstly, please check if the cartridge is inserted properly and if there are enough papers in the cassette. Then, turn the printer off and turn back on to see if the problem has been solved.
Also, the printer will not print once it is overheated and reaches a certain temperature. This is not a malfunction, please wait for the printer to cool down and it will resume printing.
If you continue to have problem, please contact our Customer Support Team! One of our friendly agents will be more than happy to assist you.
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